manual

GoBe2
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GoBe3

GoBe2 User guide (1.3 MB)

GoBe3 User guide (323 KB)


Manual: Patented Technology
  • Healbe FLOW Technology

Unlike apps and wearable devices that require you to manually log the calories you consume, only GoBe™ 2 gives you automatic calorie management with Healbe FLOW™ Technology, the patented innovation that combines information from 5 sensors (impedance sensor, piezo sensor, galvanic skin response sensor, accelerometer, gyroscope) with an advanced algorithm to deliver comprehensive insights into whole-body health.

Only FLOW Technology uses readings from an impedance sensor, taken several times per minute, to measure dynamics of liquid in an extracellular liquid which is bound to entering of a glucose, throughout the day. GoBe measures these changes by sending high and low-frequency signals through your tissue to determine the fluid volume of your cells. Healbe FLOW Technology uses this information about your cell’s changing glucose concentrations to measure calorie intake.

Error-prone guesswork, different information on food product labels, the time-consuming process of manually logging what you eat and individual characteristics of your digestion system – all impede your motivation and fitness results. FLOW Technology uses your own body data to measure your physiological process, rather than a “standard” mathematical model, and effortlessly delivers this important and personalized information to your smartphone.

GoBe 2 uses FLOW Technology to help you monitor a wide range of your body’s parameters, including calories consumed, calories burned, activity level (distance traveled/steps taken), heart rate/blood pressure, hydration level, stress level/emotional state, and quality of sleep. This information is meant to help you stay on track with your fitness goals and live a healthy, balanced life.

 

Manual: Product Information
  • What’s in the box
  • Healbe GoBe 2 wristband
  • Charging dock
  • Charging cable
  • Set up and care instructions

  • Battery
  • GoBe 2 has a lithium-ion polymer battery. A full charge can last up to two full days of average use. Syncing your device more often can drain the battery life. For optimal battery life, sync your device with the GoBe app 3-5 times daily.
  • Only charge GoBe 2 using the Healbe charging dock and cable sold with the device.
  • Compatibility
  • To optimize performance, be sure to download the latest software to your GoBe 2 device.
  • Supported Devices: 

—  iPhone 5C/5S or later running iOS 10 and above

—  iPad 3 or later and iPod 5G or later running iOS 8 and above

—  Android devices running Android 5 and above.

 

Manual: Getting Started
  • How to charge your GoBe 2

Charging time

Charge your GoBe 2 device for at least 90 minutes prior to its first use

When the battery is completely drained, GoBe 2 requires 50-55 minutes to fully charge

 

Battery life

The GoBe 2 battery can last up to 2 days, depending on how often you sync it with the GoBe app. For optimal battery life, sync your device no more than 3-5 times per day.

 

How to charge your GoBe 2:

Before placing the bracelet on the charging dock make sure that the pins on the bracelet are clean and dry.

  1. Insert GoBe 2 into the charging dock.
  2. Make sure to line up the metal pins on the charging dock with GoBe 2’s bronze-colored pinholes adjacent to the sensors.
  3. Plug the USB-C end into the side of the GoBe 2 charging doc and the USB into an appropriate computer port or wall adapter.
  4. When the charging dock is aligned properly and the power cord is plugged in, the light on the back of the charging dock will turn red.
  5. When the battery is full, the light on the charging dock will turn blue.

How to prolong battery life:

  1. Use proper USB cable for charging.
  2. Prevent shock to the device (i.e., dropping, banging); it can damage the battery and impair performance significantly.
  3. When charging, use a power source that produces a voltage of at least 4.8 volts and a current of at least 700 mA.
  4. Avoid letting the battery life fall below 10% before charging.
  5. Do not store Healbe at 0% power.
  6. Do not expose GoBe 2 to temperatures above 60 degrees Celsius/140 degrees Fahrenheit.
  7. Do not store or operate the device at temperatures below 0 degrees Celsius/32 degrees Fahrenheit.
  8. Charge the battery up to at least 70%.
  9. Once a month, drain the battery entirely and immediately recharge to 100%.
  • Before you start using your GoBe 2

– Turning On the Device:

Push and hold the button on the side of the device for 3 seconds until it vibrates and shows displays HELLO on the LED screen

Put your GoBe 2 on your wrist. The gold sensors should be touching the top of your wrist and the band should wrap around tightly and fasten at the bottom (see diagram under “How to wear Gobe 2” below)

 

 

Each time you turn on your GoBe 2 device, you will be prompted with a SYNC message reminding you to pair it with your smartphone via the GoBe app using a built-in Bluetooth connection. If the device is not synced with the app, it will automatically turn off after 5 minutes.

 

– Turn Off:

Hold the button for 8 seconds, until LED screen  displays “BYE.” 

When the device is off, it WILL NOT record any data. The device must be powered on to record metrics.

 

Important notes:

It can take up to2 minutes for the GoBe 2 sensors to connect with your body.

Applying a little moisture to the skin on your wrist under the sensor will help the device to connect more easily. If GoBe 2 does not connect within 5 minutes, it will notify you with a vibration and will power off after 5 additional minutes if it cannot connect.

  • App Pairing
  • Turn on Bluetooth via the settings menu on your mobile device.
  • Make sure that your phone has the geolocation function turned on in order to synchronize the GoBe to the app.
  • Hold down the button on your GoBe 2 for 3 seconds to turn the device on.
  • Hold your GoBe 2 close to the device you are pairing it with.
  • Open the HEALBE GoBe app and log in. The app will search for Bluetooth devices.
  • Choose Healbe GoBe 2 from the list.

 

  • PIN Code Authorization

GoBe 2 uses PIN-code authorization to secure your data. When you pair your GoBe 2 with your device for the first time, you will be prompted to set a six-digit PIN code. You can change your PIN at any time by clicking the wristband icon in the top right-hand corner of the GoBe app.

  • Firmware Updates

When there is a firmware update available, the GoBe app will prompt you to download.

How to install future firmware updates: 

  • Hold your GoBe 2 close to the device you are updating.
  • Log in to the GoBe app and connect to your device.
  • Click the wristband icon in the top right-hand corner of the home screen.
  • Click “Install.”
  • Place the GoBe 2 on its charging dock, plugged in.
  • Wait for the firmware update to be installed.
  • Your GoBe 2 will then be ready to wear and use.

IMPORTANT: Updating the firmware will erase any data GoBe 2 recorded for the day, so begin the installation first thing in the morning or after syncing the device with the app.

  • How to wear GoBe 2
  • GoBe 2 should fit snugly on your wrist with the wristband’s sensors completely flat against your skin. Proper fit is key for the sensors to perform properly and accurately track your body metrics.

 

 

  • GoBe 2 will notify you when it is not in contact with your skin by displaying the  “no contact” icon and vibrating once every 15 seconds until you tighten the wristband or adjust the placement of the sensors. If contact is not restored, GoBe 2 will turn off automatically in 5 minutes.

 

 

  • GoBe 2 can only be worn on your wrist.




 

Please note:

  • The accuracy of the data improves the more often you wear the device. It’s recommended to wear GoBe 2 constantly, except to charge, for the most accurate information.
  • Wear the device on smooth, unaltered skin. Wearing the device on a wrist with tattoos, scars, abrasions, inflammation, or other atypical skin conditions may affect the accuracy of the readings.
  • Do not use moisturizing creams or cosmetics on the skin under the sensor immediately before putting on your GoBe 2.
  • For information about GoBe 2’s materials and potential allergic reactions, please see the “Materials, Contraindications & Allergies” section below.
  • What is GoBe 2 telling you?

 

TIME:


Current time

 

 

CHARGE:

Percentage of battery life remaining

 

 

PULSE:

Average heart rate reading over the last 5 seconds

 

 

KCAL:

The difference between calories consumed and burned

 

 

KM / MILES:

Distance traveled per day

 

 

STEPS:


Number of steps per day

 

 

WATER:


Hydration Level

 

 

HELLO:


GoBe 2 has been turned on

 

 

CHARGING:


GoBe 2 is charging

 

 

SYNC ME:

Device lost connection with the GoBe app and needs to sync with your device

 

 

DRINK:


Automatic reminder to rehydrate

 

 

EMOTION:


Automatic detection of emotional tension. Accompanied with a vibration

 

 

UPDATE:


Firmware is being updated

 

 

BYE:

Device has been turned off

 

 

OVERHEAT:

Device is overheated. Remove device and email customer service at gobe@healbe.com

 

 

NO CONTACT:


The device has lost contact with your skin. Tighten the wristband or adjust the placement of the sensors to restore contact. Accompanied by three successive vibrations every 15 seconds if contact with skin is not restored

 

 

SERVICE 01/02/03:

GoBe 2 is not working properly. Restart the device 2-3 times. If the problem persists, email customer service at gobe@healbe.com

 

Manual: Mobile App
  • Creating an Account
  • To ensure your data is secure and accessible via the mobile app and online dashboard, you must set up an account in the GoBe app
  • Please note: If you need to update the email address associated with the account or wish to give your device to someone else to use, you must create a second account.

 

 

  • After creating a new account, all new data will be linked to your new account. Data from the previous period will remain accessible in the online Healbe web portal using your first account.
  • To create a second account, follow the steps below: 
    • Open the GoBe app
    • Sign out of your account
    • Click “Create a new account”
    • Enter the required fields
    • Click “Sign Up”
  • Profile Setup

Your profile information is key for GoBe 2 to collect the most accurate information about your body. Each field will provide tips to help you complete your profile.

  • First and last name
  • Gender
  • Date of birth
  • Height & weight
  • Step length –Distance from toe to toe when you are walking at a normal pace.
  • The default is an estimate based on inputted height.
  • For calibration and greater accuracy, measure the distance you cover in 10 strides and divide it by 10.
  •  

 

 

  • Resting heart rate – To calculate, remain inactive for at least 10 minutes. Take your pulse for 15 seconds and multiply by 4. This gives you your heart rate in beats per minute or BPM.
  • Units – Select your preferred units of measurement
  • Settings menu

This shows your units of measurement selections within the app. You can edit these preferences at any time.

 

  • Wristband menu
Click the wristband icon to see information about your GoBe 2 device, including:
  • Sensor connection status
  • Battery life
  • Bluetooth connection
  • GoBe 2 device name (i.e., John’s GoBe 2)
  • Available firmware updates
  • PIN code (where can change your PIN)
  • Service info (Information about your device and app including: Sensor ID, firmware version, app version). Via this menu, you can also reset your device

 

  • Dashboard
  • This is the main screen of the app, which displays all health metrics up to the last time you synced your GoBe 2 with the app. For more detailed information about each parameter, click the parameter of interest. All data history can be accessed via the online dashboard as well.

 

  • Energy Balance

GoBe 2 automatically tracks calorie intake without manual logging, error-prone guesswork or reading nutrition labels.

Our most recent algorithms no longer require you to push a button to indicate the start of a meal. Calorie intake measurement is reflected hourly in the GoBe app and online dashboard. Calories from digested food are immediately, and automatically, logged in the circle at the top left of the Energy Balance screen in the app.

 

The Energy Balance menu shows: 

    • The difference between calories consumed and calories burned displayed as a whole number at the top of the page reflecting the metrics plotted on the graph.
    • Calories consumed above the x-axis and calories burned below the x-axis.

 

Additional features

    • Swipe the graph to see data from a different time of day.
    • Swipe the table to see data from a previous day.
    • The graph shows nutrients that have been absorbed by your body from food and nutrients that are mobilized directly from the resources of the body (glycogen, fat).

 

 

  • GoBe 2 does not detect calorie intake instantaneously because the food needs to begin the digestion process before it is detected by the band. Depending on the food you eat, this process can take anywhere between 20 min. and eight hours.
  • Water

GoBe 2 learns your body’s normal water balance (a process that can take up to two days) and automatically monitors your hydration levels thereafter to let you know when you need to rehydrate.

  • For GoBe 2 to accurately determine your normal hydration levels, it’s important to wear the wristband constantly for the first two days (except to charge, if necessary).
  • You have the option to select the time interval during which GoBe 2 will alert you to DRINK within the app. This ensures the device will not interrupt you. Notifications are switched off between the hours of 9.00 pm and 8.00 am by default.
  • If your body’s hydration level is low, the screen will read LOW. After drinking enough water, GoBe 2 will indicate you have returned to a normal state of hydration (NORM).
  • When your GoBe 2 vibrates and displays DRINK, drink at least 200 ml/8 fl. oz. of water .
    • Mineral water provides the most efficient means of hydration.
  • If GoBe 2 vibrates again reminding you to DRINK, your hydration level is still LOW and you need to continue drinking water to restore your normal hydration level.
  • Food with high water content takes longer to register than drinking a glass of water, so GoBe 2 may still alert you to DRINK shortly after consuming these foods.
  • Swipe the chart on this screen to see data from another day.

 

  • Heart Rate

Your heart rate is constantly monitored by your GoBe 2 device.

GoBe 2 measures and update your heart rate every 5 seconds to help you see how you perform everyday tasks and how you can maximize your workout.

—  When GoBe 2 is on your wrist and synced with the app, your average heart rate over the last 5 seconds will appear at the top of the screen.

—  An overview of your average heart rate over five-minute intervals is displayed on the graph in the GoBe app.

—  Swipe left or right to see data from another day

 

  • Night Sleep

GoBe 2’s sleep tracking function and Smart Alarm feature

  • Track the duration and quality of your sleep each night.
  • Provide comprehensive graphics in the GoBe app and web portal to show when you’re sleeping and your level of anxiety at different points throughout the night. The graph also shows REM and NREM phases and periods during the night when you were awake.
  • Wake you up feeling refreshed by syncing your target wake up time with the end of the REM phase closest to that time (the end of a REM phase is the optimal time to wake up feeling energized).
  • GoBe 2 tracks involuntary behavior throughout the night by monitoring physical activity and changes in heart rate. The graphic in the sleep menu on the GoBe app is generated by tracking the intensity of involuntary activity/movement during the night and heart rate changes, and the times at which they occurred. It shows anxiety levels, time awake and REM phases of sleep.
  • Important: GoBe 2’s algorithms are programmed to only monitor sleep between the hours of 9 p.m. and 12 p.m. the next day.

 

  • Stress

 

  • GoBe 2 estimates stress level based on heart rate metrics and activity level, in addition to other personal health data from the app and sleep quality metrics from the previous night.
  • GoBe 2 recognizes physiological stress indicators, such as body temperature and perspiration, and makes you aware of times when you may be experiencing a heightened emotional state.
  • GoBe 2 will notify you when it detects physiological shifts signifying strong emotions by vibrating and displaying EMOTION.

the case of strong emotions (love, anger, fear, happiness, etc.) with vibration and the EMOTION message on the display of your GoBe 2.

 

  • Integrating with Apple Health

To allow Healbe GoBe 2 to exchange data with Apple Health, follow the steps below:

    1. In the Healbe GoBe app
      • Click the Settings icon and scroll down to Apple Health
      • Toggle “Sync my Healbe profile” and “Export GoBe data”.
    2. The “Health Access” page will appear automatically.
    3. Toggle the switches on to allow the GoBe app to access data related to calorie intake, heart rate and sleep in Apple Health.
    4. In the Apple Health Dashboard:
      • Click Vitals > Heart Rate > Enable “Show on Dashboard” option
      • Click Sleep > Sleep Analysis > Enable “Show on Dashboard” option
      • Click Nutrition > Dietary Energy > Enable “Show on Dashboard” option
    5. If you have previously denied access or accidentally hit “Done” without giving the GoBe app access to your data, in the Apple Health app:
      • Tap “Sources” in the bottom menu, and select the Healbe GoBe app.
      • Toggle the switches on to allow Healbe GoBe app to access data related to calorie intake, heart rate and sleep data from Apple Health.

Note that the data displayed in the GoBe app will start from the time you enable access to Apple Health and will not include historical data.

 

Use your GoBe 2 daily and monitor your data on the Apple Health Dashboard. 

 

 

Deactivating Healbe Access to Apple Health

    • Launch the Healbe GoBe app
    • Select “Settings” on the bottom of menu
    • Scroll down to fields “Sync my Healbe profile” and “Export GoBe data” and toggle the switches off.
  • Integrating GoBe 2 with Google Fit
    • For a complete picture of your health and fitness data, integrate your GoBe 2 device with Google Fit. Your calorie intake, heart rate and sleep data will be updated and displayed in the Google Fit platform.
    • The data displayed in Healbe GoBe app will start from the time you enable access to Google Fit and will not include historical data.

 

  • How to Sync GoBe 2 with Google Fit:
    • In the Healbe GoBe app:
      • Tap LAUNCH INTEGRATION to prompt automatic transfer of data
    • Use your GoBe 2 daily and monitor your data on the Google Fit Dashboard
  • Deactivating Healbe Access to Google Fit Data:
  • In the Healbe GoBe app
      • Click Menu > Settings
      • Scroll down to “Export GoBe data” and toggle the switch off
    • For a complete picture of your health and fitness data, integrate your GoBe 2 device with Google Fit. Your calorie intake, heart rate and sleep data will be updated and displayed in the Google Fit platform.
    • The data displayed in Healbe GoBe app will start from the time you enable access to Google Fit and will not include historical data.
  • How to Sync GoBe 2 with Google Fit:
    • In the Healbe GoBe app:
      • Tap LAUNCH INTEGRATION to prompt automatic transfer of data
    • Use your GoBe 2 daily and monitor your data on the Google Fit Dashboard
  • Deactivating Healbe Access to Google Fit Data:
    • In the Healbe GoBe app
      • Click Menu > Settings
      • Scroll down to “Export GoBe data” and toggle the switch off

 

  • Integrating with inKin Social Fitness Platform
  • Connecting GoBe 2 with inKin:
    • To allow Healbe GoBe 2 to access your inKin data, follow these steps: 

1. Be sure you have set up an account at www.inkin.com

 

2.Click Setup on your inKin dashboard page (OR simply visit the device page on your live feed).

 

3.Find the Healbe logo and click Connect.

 

4.Enter your Healbe email address and password and click confirm.

5.Go to the inKin “Metrics” page and select Healbe as the preferred metrics data source:

 

 

 

  • GoBe 2 & Withings Integration

Syncing Healbe with Withings Smart Scale.

    • Integrate GoBe 2 with your smart scale to get more detailed health information and a thorough analysis of your progress towards your weight goals.
    • Before integrating, be sure to complete the following steps:
      • Set up a Healbe account and a Withings account
      • Check to make sure both devices are synced and working properly, and ensure you can see data in web accounts for each device.
    • Then:
      • Login to your Healbe online dashboard
      • Tap your profile icon
      • Click “Integrate with Withings”
      • A window will pop up. Click Integration.

         1.Login to your Healbe online dashboard

 

2. Tap your profile icon

 

3. Click “Integrate with Withings”

 

4. A window will pop up. Click Integration.

 

The previous step will bring you to Withings’ website.

Login to your Withings account (see screenshots below for reference).

Grant Healbe access to your Withings data by clicking “Allow”

  • An “Access granted” message will appear on your screen before automatically redirecting you back to your Healbe account

 

  • Tracking your Withings weight history in your Healbe dashboard

Log in to your Healbe account

Click “App Energy”

Your current weight will be displayed in the table on the right

 

Click “Details”

 

From this screen, you can edit/add/delete values

 

Scroll page down to the table view

Withings data will be marked with the Withings logo

Manual: Online Dashboard
  • Authorization
  • You must register as a GoBe user in the app before you can access the online dashboard.
  • Access all GoBe 2 data securely online at www.healbe.com. The dashboard is linked to the same email and password used in the GoBe app.

 

 

  • After logging in to your account online, you can view all metrics collected by your GoBe 2 device and synced with the application in the online web portal. Information that has not yet been synced to the GoBe app will not be displayed.

Manual: Proper Care
  • Casing maintenance
  • Do not use GoBe 2 in salt water or chlorinated water – it will damage the unit’s casing.
  • If the casing gets wet, wipe it dry to prevent water marks.
  • Clean the casing, using a microfiber cloth (slightly damp with water, if needed) in all areas EXCEPT where the sensors are located. If you do not have a microfiber cloth, you can use any material that will not leave streaks or damage the casing.
  • Use HEALBE GoBe2 where the ambient temperature is between -10º and 60º C.
  • Sensor maintenance
  • To clean the sensor, use only a cloth slightly damp with water, or hygienic non-alcohol-based wipes.
  • Clean the sensors a few times per week and immediately following any physical activity to prevent damage to the sensors.
  • When to clean

— Clean your GoBe 2 after any rigorous physical activity, or any activity during which you sweat.

— Clean the charging contacts once per week using a clean cotton swab.

  • Disclaimers

Please note that while the Healbe GoBe 2 is designed to provide you with information about the conditions and trends in the physical state of your body, Healbe GoBe 2 is not meant to be used as a medical device and should not be used to diagnose, treat, cure, or prevent any disease; also note that it should not be used as a substitution for expert medical advice. Healbe GoBe 2 measures the basic characteristics of your body using unique technology and algorithms to provide you with accurate data (including consumed and burned calories, step count and distance walked, energy balance, sleep quality, stress level, and heart-rate), but the accuracy of the GoBe 2’s readings depends on the accuracy of the personal data you put in your profile and whether or not you are using the GoBe 2 correctly.

Healbe recommends that you always seek the advice of a physician or other qualified health expert with any questions you may have regarding a health condition, diet, or physical fitness program.

The GoBe 2 requires the device’s sensor to be situated in close contact with the user’s skin by tightening the device’s band. A small percentage of users have experienced minor skin irritation in the area in direct contact with the device’s band. If you experience symptoms such as redness or swelling on your wrist, immediately discontinue wearing the GoBe 2, wash the affected skin area with soap and water and clean your device according to the sensor and casing maintenance instructions above Symptoms should subside within 1-2 days. Maintaining your device according to the user manual (https://wp.healbe.com/us/faq/228) will minimize such risks.

Darkening and/or other minor changes in GoBe2 back plate appearance is a process which is caused by golden plating’s wear and tear as it reacts to user’s sweat complexion. This process doesn’t affect the bracelet functionality, is safe for user’s skin and is not a warranty case.

  • Materials, Contraindications & Allergies

The GoBe 2 Smart Life Band is made of:

  1. Wristband – TPSIV (Thermoplastic polyurethane and crosslinked silicone rubber) with an aluminum buckle.
  2. Device – ABS (Acrylonitrile butadiene styrene) and PC (Polycarbonate) – plastic
  3. Electrodes/Impedancemetry – Stainless steel + IPG (Ion-Plating Gold)

Allergies

Do not use the GoBe 2 if you are allergic to any of materials mentioned above.

 

Contraindications

    • GoBe 2 is not recommended for:
      1. Pregnant women.
      2. Children under the age of 13.
      3. People with medical issues that can affect water-salt balance, cardiovascular function, kidney function or metabolic processes including, but not limited to, diabetes, chronic hepatitis, circulatory issues, obesity, hormonal imbalance.
  •  
    • Premenstrual Syndrome: Women experiencing premenstrual syndrome (PMS) may encounter issues with accuracy due to irregular water retention.
  •  
    • GoBe 2’s performance and accuracy can also be affected by
      • Acute illnesses that raise body temperature above 37° C (98.6° F).
      • Conditions varying significantly from physiological norms. For example, a sleepless night, jet lag, or high emotional tension can heavily impact how your body digests food, so the device’s calculation of calories consumed and burned can change significantly.
      • Fasting
      • Mono dieting
      • Intense physical training (i.e., frequent intensive training, anaerobic activity exceeding 70% of your aerobic capacity or long periods of low-intensity training that leads to muscle fatigue).
      • Cold or tropical climate conditions and regions with significant deviations from normal air humidity (i.e., desert) or atmospheric pressure (i.e., highlands).
    • Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition and prior to starting a diet or physical fitness program.
Configuration and components
  • Configuration and components
 
 
  • Strap composition elements
Band pin – a typical watch element used to fix the strap’s tightening.
Free loop – loop for fixing the strap after it is set.
 

Strap attachment mechanism:

Lever – lever used to loosen the fixing pin.
Lug screw pin – a spring-loaded pin, which fixes the strap in the band’s case.
 

Band’s front elements:

Display – Memory In Pixel(MIP) display with backlight.
Left/Right touchscreen area – two QTouch sensor areas used to recognize gestures.
 

Band’s rear elements:

Charging socket – socket used for charging the band with HEALBE USB-cable.
Charging socket’s plug – plug for isolating the socket’s contacts from water or other factors.
Optical sensor – photoplethysmogram(PPG) optical heart rate sensor.
Bioimpedance sensor titanium contacts – two titanium contacts used to collect bioimpedance information.
GoBe3 main info
  • Package contents
 
HEALBE Gobe3 smart band
with replaceable straps
 
USB charging cable
 
User Manual
  • Requirements
GoBe3 can be activated and provides the best user experience with next smartphones and technologies:
  • — Apple owners: iOS 10 (or higher)
  • — Android 5.0 (or higher).
  • — Your mobile device must also support Bluetooth Low Energy technology (Bluetooth LE).
  • Before you start using HEALBE GoBe3 band
 
2. Create a HEALBE account in the app.
 
 
 
  • Getting started with HEALBE GoBe3
  • 1. Peel off all the protective films from the display and optical sensor on the back of the band;
  • 2. Without touching the display with spirit, wipe all external surfaces with an alcohol pad or alcohol tissue;
  • 3. The band’s display can be cleaned with a dry cotton pad or a soft natural cloth.
 
3. Connect GoBe3 to a power source to turn it on and activate:
  • 1. Connect the charging cable to GoBe3: carefully pull out the charging socket plug located on the band’s rear side and push the cable until it stops. While plugging in the cable, make sure that the logo is directed towards the sensors;
  • 2. Connect the charging cable to the USB interface of your PC or mains adapter and turn on the power source;
  • 3. Wait until the GoBe3’s display shows the welcome screen with a message that the device is ready to connect to the app.
  • Waiting for app pairing (WELCOME / PENDING)

GoBe3 comes with basic factory software from the factory. With it, you can only access the Certification information (see Regulatory information and list of certificates).

 

 

Warning! When the GoBe3 is in the state of waiting for the application to connect (this is indicated by the word “WELCOME” or “PENDING” on the screen), the band automatically enters the power saving mode following eight minutes of inactivity.

 

  • POWER SAVE mode

 

 

In the Power save mode, the GoBe will not be available for connection via the mobile application. To set the device to normal mode, tap and hold your finger anywhere on the «POWER SAVE» screen until it switches back to the “WELCOME” (or “PENDING”) state, and then connect to the smart band via the HEALBE application.
  • GoBe3 first activation
 
4. Activate GoBe3 and set up a connection using the mobile app:
  • 1. Make sure that your smartphone’s Bluetooth is turned on (Settings -> Bluetooth);
  • 2. Open the HEALBE mobile app on your smartphone;
  • 3. Connect GoBe3 using the HEALBE app, placing your phone no further than 35 inches (90 cm) from the band;
  • 4. Follow the instructions in the mobile app;
  • 5. Wait for the automatic setup process to be completed. Your GoBe3 firmware will be updated during setup.
 
5. Wait until GoBe3’s internal battery is fully charged:
  • 1. Leave GoBe3 connected to a power source. When the band becomes charged, you can see the message that the battery is fully charged. This process normally takes no more than two hours;
  • 2. Unplug the USB cable from the power source and then unplug it from GoBe3 and close the charging socket’s plug on the rear side of the band.
 
6.The device is ready to work
  • • When starting to use GoBe3, make sure it is turned on and ready to work. The display should show the current time.
  • • Wear the band on your arm without taking it off. It is important to wear the band throughout most of the day (22–23 hours a day) in order to give it the opportunity to perform the most accurate calculation of daily calorie intake and calories burned. If you cannot wear the band permanently, it will affect all the measurements one or another way, but the accuracy of the Energy Balance will be one of the most severely affected.
  • • The main measurement parameters and results are shown on the band display. A more detailed analysis of your body’s state is available on the HEALBE mobile app.
  • • We recommend charging the band after a night sleep and always before breakfast, for example, when taking a shower.
  • In order not to forget the band at home while charging, put an important object nearby, which will guarantee that you see the band too: house or car keys, travel card, work pass, wallet, mobile phone.
  • • After the band is paired in the HEALBE app during the first connection, GoBe3 connects and syncs data automatically when the app starts up.
  • • There is no need to keep your Bluetooth turned on all the time for the band to work. GoBe3 performs all the functions autonomously, and you only need Bluetooth enabled for synchronization (transferring data from the smart band to the app). Rare data synchronization saves the band’s battery power.
  • • During syncs and GoBe updates keep the band no further than 35 inches (90 cm) from your mobile phone. This will ensure a stable connection.
  • • We recommend weighing yourself regularly and updating your weight data in the app at least two to three times a week. This significantly increases the accuracy of HEALBE’s algorithms.
  • • GoBe3 turns on automatically if the internal battery level is sufficient. To turn the device on, charge the device. GoBe3 will turn on automatically while charging.
  • • If you feel uncomfortable wearing the band, you can put it on the other hand. Changing hands frequently is not recommended, as it takes some time for the band to adjust itself afterward.
To speed up the GoBe3 calibration, you can gently moisturize the skin under the band with plain water or breathe into the space between the sensors and your hand.
Using the smart band – GoBe3 navigation and interaction
  • After the firmware update is installed
Now you can use gestures to access all the main screens and features:
  • Home screen
  • Measurement screens
  • Notifications menu
  • Do Not Disturb mode configuration
  • Home screen

The Home screen is the main screen of GoBe3. It provides access to all features of the device and is designed as a Dashboard with valuable information.

 

  • Screen unlock
To unlock the GoBe, touch the display and hold your finger until the backlight turns on and the band vibrates briefly, and then remove your finger.

• If the unlock is successful, the band vibrates for a second time and the Home screen is displayed on the screen.

• If you leave your finger on the screen for too long, the band does not unlock its sensor. In this case, the GoBe3 does not vibrate for a second time and the backlight turns off.

After eight seconds of inactivity, the screen locks: the display turns off and the device no longer responds to single taps or swipes.

  • Gestures

To interact with HEALBE GoBe3, please use the following gestures:

Left tap – touch the left part of the screen and release
Right tap – touch the right part of the screen and release
Double tap – touch any part of the screen twice in rapid succession
Left swipe – touch the right part of the screen and drag your finger across the screen to the left
Right swipe – touch the left part of the screen and drag your finger across the screen to the right
Long press – touch the screen and hold until it responds
  • Measurement screens

With the Measurement screens, you can constantly keep track of all the important measurements that GoBe captures during the day. Energy balance, Activity, Stress, Night sleep, Water balance, and Pulse measurements are all at the tips of your fingers.

  • Do Not Disturb
After turning on the Do Not Disturb mode, the device does not react to notifications: the backlight doesn’t turn on, the band doesn’t vibrate, and the Current notifications screen is not shown. These restrictions include all the notifications: hydration reminders, stress level notifications, low-battery, skin contact warnings, and so on.
 
 
Important! Important! Smart wake-up alarms, pre-set in the app, are always accompanied by vibration, regardless of the Do Not Disturb mode.
 
 
To go back to home screen, swipe right OR tap on the left part of the screen
  • Last notifications menu
All notifications and alerts from the last 24 hours and GoBe3 notifications are displayed in the Latest notifications section. As an example, GoBe3 notifications include hydration reminders and Stress level rise warnings.
To get to the  Last notifications  section, long press the left part of the GoBe screen:     
 
To go back to the home screen, long press on the left display partat any of the  Last notifications  menu screens.
  • Clearing Last notifications

Swipe left all Last notification screens to get to the Clear last notifications screen: 

The presence of unseen notifications is designated by a dot( ).  An icon without a dot( ) shows that there are no new notifications..

  • Watch only mode
GoBe3 switches to the Watch only mode after the battery charge level drops lower than 5%. In this mode, GoBe stops gathering measurements and passing data, does not react to gestures, and is not available for connection with the HEALBE mobile app.
 
 
Plug in the battery charger and wait until the device is charged to continue using it. After reaching enough battery charge, GoBe switches to normal mode.
  • Charging your GoBe3

1. Connect the charging cable to GoBe3: сarefully pull out the charging socket plug located on the band’s rear side, find the logo on the cable and turn it towards the sensors, then insert the cable until it stops;

2. Connect the charging cable to a USB port on your PC or mains adapter and turn on the power source;

3. Wait until the GoBe3 display shows the screen with a notification that the charging process has started;

4. Leave GoBe3 connected to the power source until the display shows the screen with a message that the battery is completely charged;

5. Unplug the charging cable from the power source and then unplug it from the band;

6. Close the charging socket plug on the rear side of the band;

7. GoBe3 is ready to work. You can start using it.

Advice on charging the device
  • Before charging GoBe3, make sure that the contacts on the band and charging cable are clean and dry.
  • You can set your band’s charging schedule at your own convenience. GoBe3’s full charge cycle should be done once a day for two hours or two times a day for an hour each.
  • You can always buy a charging cable on our website.
  • We recommend charging your GoBe3 in the morning after waking up and before breakfast, for a good opportunity to wear the band at least 30 minutes before your first meal. In this case, the estimated calorie level will be the most accurate.
  • We recommend manipulating the power socket plug carefully. If the plug is broken or lost, the device may malfunction and the charging process may fail.
  • GoBe3 synchronization with HEALBE mobile application
    • Data synchronization starts automatically when the app opens if your mobile app is already paired with your GoBe.
    • While the device syncs, make sure both the mobile phone and the band are no further than 35 inches (90 cm) apart to provide a stable connection.
    • Synchronize your GoBe3 with the HEALBE app at least two to three times a day. By doing so, all the data will be saved and the sync will take less time.
    • If GoBe3 hasn’t synced with the app for several days, the next synchronization will take more time than usual.
 
Warning! GoBe3 keeps unsynchronized data for five days. Data stored on the band for more than five days will begin to be erased if you connect the GoBe3 to the application less often than every five days. This only happens if you do not synchronize and continue wearing the band.

If you have problems syncing your device, please contact HEALBE client support service by sending an email to gobe@healbe.com.

  • How to wear GoBe3
GoBe3 should fit tight on your wrist. The band’s sensors should be placed completely flat against your skin. Proper fit is key for the sensors to guarantee the best accuracy while tracking your body metrics. The band should have stable constant contact, still, please, do not overtighten the strap – it may cause irritation, discomfort or even device breakage.
GoBe3 will notify you when it is not in contact with your skin by displaying the “SKIN CONTACT LOST” message with icon and vibration signal until you tighten the band or adjust the placement of the sensors.
Please note:
  • The accuracy of the data collection and measurements depends on wearing time. It’s recommended to wear GoBe3 constantly, except to charge.
  • Wear the device on smooth, unaltered skin. Wearing the device on a wrist with tattoos, scars, abrasions, inflammation, or other atypical skin conditions may affect the accuracy of the readings.
  • Do not use moisturizing creams or cosmetics on the skin under the sensor immediately before putting on your GoBe3.
  • For information about GoBe3’s materials and potential allergic reactions, please see the “Materials, Contraindications & Allergies” section below.
  • Battery
GoBe3 uses an internal battery as the only power supply. Please, do not try to disassemble the band or charge it with any power source with unknown characteristics – it may cause the device malfunction or harm.
Internal battery capacity: 350 mAh.
Battery life: up to 32 hours.
  • Skin sensitivity
  • We do not recommend applying moisturizing creams, cosmetics, or oils to the skin under the sensors.
  • After working out or spending time in water, wipe and dry the rear surface of the band that comes in contact with the skin, as well as your wrist, to avoid irritation from accumulated moisture.
  • We do not recommend wearing the band if the skin zone under the sensor is marked by tattoos, scars, inflammatory changes, or other severe skin surface damage. All of these factors may lead to skin irritation or allergic reactions.
  • Skin irritation may also be caused by an allergic reaction to the band’s materials. A full list of materials in contact with the skin can be found on our website under the “Useful information” section in “Materials, Counterindications & Allergies” block.
  • Water protection and operation conditions
 
 
  • Try not to drop the GoBe3 or expose it to other heavy mechanical impacts.
  • Do not expose the GoBe3 to prolonged contact with soapy water.
  • Do not let active substances come into contact with parts of the smart band: acids, solvents, concentrated detergents, repellents, hair dyes, and so on.
  • Do not let the GoBe3 contact with seawater or salted water. If the band gets exposed to seawater, be sure to wash all its surfaces with plain water and dry it with a cloth or cotton swab as soon as possible.

 

When the temperature inside the case goes over 45° C (113° F), OVERHEAT message is shown on the band’s display. If you see such a message, just cool the smart band down – when the temperature falls lower than 44° C (111,2° F) GoBe3 switches back to the normal operation mode.
When the temperature rises over 60° C (140° F), the band turns off completely to keep your data safe. If your band has turned off, please, let it cool and then place it on its charger.
 
  • Take off the band before going to the sauna or bath.
  • Do not leave GoBe3 near heaters, heat sources, in the cold or under direct sunlight for a long time. It is also not recommended to expose the band to sudden changes in temperature.
Additional information
  • Regulatory information and list of certificates
The list of certificates is accessed differently in the WELCOME / PENDING mode, rather than in the Regular operation mode when the device has already been paired with a mobile phone and updated.
To see the list of certificates:
  • 1. Swipe right in the WELCOME / PENDING mode.
  • 2. While in the regular operation mode unlock the device (see. “Screen unlock” section), go to the Last notifications menu, and long-press the left part of the NO NOTIFICATIONS* screen.

* The list of certificates is only available when the Last notifications section is empty. In case there are notifications in the menu, clear them to go to the NO NOTIFICATIONS screen. See “Clearing Last notifications” section for help.

  • Specification

Communications

Bluetooth: 4.2 BR/EDR и BLE, полоса частот 2402-2480 MHz
WiFi: IEEE 802.11 b/g/n, полоса частот 2412-2484 MHz
 
 

Certificates

  • SRRC
  • CE
  • EAC
  • JRL
  • CEC
  • Prop65
  • Useful information

Long-term storage

We do not recommend storing the device with a completely uncharged battery. If you realize you are not going to use the band for a long period of time, please contact HEALBE Customer Care team for instructions on how to switch to storage mode at gobe@healbe.com.
 

Accessories

You can always buy additional accessories at our website.
 

Materials,Counterindications & Allergies

Here is a list of GoBe3 outer surfaces and materials:
Lens – Corning® Gorilla® Glass 2320 (alkali-aluminosilicate thin sheet glass)
Bezel – ABS plastic(Acrylonitrile butadiene styrene thermoplastic polymer)
Dust-proof charge socket plug – Bayer TPU9385(Thermoplastic polyurethane)
Bioimpedance sensor contact pad – titanium (Ti)
Optical Heart Recognition sensor – polycarbonate plastic (PC2405)
Case – ABS plastic(Acrylonitrile butadiene styrene thermoplastic polymer)
 
 
  • Straps – Hard Plastic:2500 (Polycarbonate/ABS Alloy (PC/ABS)) + Liquid Silicone:CHN-LIMS-70-A
  • Free loop – Liquid Silicone: CHN-LIMS-70-A
  • Lug screw pin – stainless steel (SUS316)
  • Buckle and tongue – aluminium (5052 AL)

 

Warranty service

We welcome any feedback or suggestions that can help us make our product better.
  • Full list of GoBe3 screens

HELLO

 

 

Vibration signal — Yes
Gestures available — No
 

WELCOME / PENDING

 

Start screen. Shown after system loading if the band has not been paired with smartphone and has not received updates.

Important! This state may occur if inner band time/date/User profile settings were changed for some reason.

Vibration signal — No
Gestures available — Yes
 
 
 
Start screen. Shown after system loading if the band was updated but wasn’t initialized by User profile — in other words, if the device is not paired with user’s smartphone.
 
Important! This state may occur if the device has lost User profile data for some reasons.
 
Vibration signal — No
Gestures available — Yes
 

 

CERTIFICATES: Regulatory information

 

 

Certification. Service screens. Showing the list of certificates.

 

Important! There are two ways to see Certification information — see chapter “Regulatory information and list of certificates”.

 

Gestures available — Yes

 


 

SHUTDOWN

 

 

Base firmware. Screen providing an ability to turn off the band so that it switches to storage mode.
 
Important! One could access this screen only before the latest updates were installed to the band.
 
Vibration signal — No
Gestures available — Yes
 

 

POWER SAVE

 

 

Service screen shown while GoBe is being in Power saving mode.
 
Important! GoBe3 automatically enters Power saving mode following 8 minutes of inactivity in the welcome/padnding  state.
 
Vibration signal — No
Gestures available — Long press only
 

 

BYE

 

 

Screen shown while device is turning off. May be shown after a user turns the device off manually or after a full device discharge.

 

Vibration signal — Yes
Gestures available — No
 

 

RESTARTING

 

 

Screen shown while device is restarting. Usually the band is restarting after installing the updates or resetting the band from the app or manually.
 
Vibration signal — No
Gestures available — Yes
 

 

UPDATING

 

 

Screen shown during GoBe’s inner firmware update.
 
Vibration signal — No
Gestures available — No
 

 

BATTERY CHARGING

 

 

Screen shown just after the band started charging. Shown for 3 seconds.
 
Vibration signal — Yes
Gestures available — Yes
 

 

BATTERY FULL

 

 

Screen shown after the charging process is complete and GoBe3 is still connected to a charger. This screen keeps being shown while the GoBe3 is on the charger. Does not hide automatically, but can be hidden with a gesture.
 
Vibration signal — Yes
Gestures available — Yes
 

 

BATTERY CHARGED

 

 

Screen showing that the charging process was cancelled, but the battery is not full. Shown for 3 seconds. Can be hidden by a gesture.
 
Vibration signal — No
Gestures available — Yes
 

 

BATTERY LOW

 

 

Screen that warns user about low battery charge. Shown for 3 seconds, can be hidden with a gesture.
 
Vibration signal — Yes
Gestures available — Yes
 

 

BATTERY CRITICAL

 

 

Screen that warns user about critical level(5%) of battery charge. Shown for 3 seconds, can be hidden with a gesture.

 

Vibration signal — Yes
Gestures available — Yes
 

 

SERVICE ERROR

 

 

Screen that warns user about critical system error which can not be handled automatically. One should contact HEALBE Customer Care and report an error code shown on the GoBe’s screen.

 

Vibration signal — Yes
Gestures available — No
 

 

UNPLUG CHARGER

 

 

Screen that warns a user that the band can not be switched off manually since the charger is connected. One should detach the charging cable from GoBe and perform switching off once again. Can be hidden with a gesture.
 
Vibration signal — Yes
Gestures available — Yes
 

 

HOME SCREEN

 

 

Main band’s screen. Shows current time, inner battery level, skin contact state. All the main sections of the band’s functionality could be accessed from this screen. The screen also has 2 icons showing the state of Do Not Disturb mode (/) and Latest notifications presence (/).

 

Important! One could access this screen only after the latest updates were installed to the band.

 

Vibration signal — Yes (upon movement to other section)
Gestures available — Yes
 

 

HOME SCREEN — ALTERNATIVE MODE

 

 

Main band’s screen, alternative mode. Shows current time, inner battery level, skin contact state, current Energy balance, current Pulse and current Steps. All the main sections of the band’s functionality could be accessed from this screen. The screen also has 2 icons showing the state of Do Not Disturb mode (/) and Latest notifications presence (/).

 

Important! User could switch to this mode of screen view using HEALBE application, GoBe menu, «Change screen mode» option.

 

Vibration signal — Yes (upon movement to other section)
Gestures available — Yes
 

 

DO NOT DISTURB

 

 

Do Not Disturb mode screen. Screen is providing information about current Vibration signals schedule and an ability to turn on/off the DND mode. Vibration cut-off includes hydration reminders, Stress level spike notifications, low-battery, and skin contact warnings.

 

Important! Smart alarms, pre-set in the app, are always accompanied by vibration, regardless of the Do Not Disturb mode.
Do Not Disturb mode activation time is configured through the app.
 
Vibration signal — Yes
Gestures available — Yes
 

 

LATEST NOTIFICATIONS

 

 

Latest notifications section collects all the notifications were shown during the past 24-hour period. The newest notification is always the last one (the most left one counting from the Home screen).
If the section is empty — No notifications screen is shown.
 
Vibration signal — Yes (upon movement to other section)
Gestures available — Yes
 

 

ENERGY BALANCE

 

 

Screen showing current Energy balance value — the relation between current calorie Intake and Burned calories for the day (period after 0:00). Also provides information about last finalized meal.
 
Vibration signal — Yes (upon movement to other section)
Gestures available — Yes
 

 

ACTIVITY

 

 

Screen showing current Activity summary — the summ of Routine, Walking and Running through the day (starting from 0:00). Also total Step count and traveled Distance are shown here.

 

Important! You can change the measurement units in the HEALBE app.

 

Vibration signal — Yes (upon movement to other section)
Gestures available — Yes
 

 

HEART

 

 

Screen showing current Pulse and Pulse Maximum throughout the day — the max Pulse value for current day(since 0:00) with measurement time.
 
Vibration signal — Yes (upon movement to other section)
Gestures available — Yes
 

 

STRESS

 

 

Screen showing current accumulated Stress — summ of time GoBe3 detects dangerous levels of Stress (Elevated, High or Very high).
This screen has 4 states — state with data, “Sensor doesn’t fit” message, “No stress” state and state for Calibration process.
 
Vibration signal — Yes (upon movement to other section)
Gestures available — Yes
 

 

WATER BALANCE

 

 

Screen showing current Water balance level.
This screen has 4 states — state with data, “Sensor doesn’t fit” message, “No stress” state and state for Calibration process.
 
Vibration signal — Yes (upon movement to other section)
Gestures available — Yes
 

 

SLEEP

 

 

Screen showing Night sleep data — sleep Duration and time user was awaken today.
This screen has 4 states — state with data and “No sleep registered”.
 
Vibration signal — Yes (upon movement to other section)
Gestures available — Yes
 

 

LOW BATTERY (CLOCK ONLY MODE)

 

 

Screen of Clock-only mode — GoBe3 switches to clock-only mode when its battery level is lower than 5%. In this state GoBe3 can’t be found by the app, do not collect and measure data. GoBe3 should be charged to perform with full functionality.

Vibration signal — Yes
Gestures available — No
 

 

SKIN CONTACT LOST

 

 

Screen shown while GoBe3 loses contact with user’s skin for more than 1 minute. Shown for 3 seconds. Could be closed with tap.
Notifications counter (+n earlier) is shown if the same type of notification occurs more than one time since the last review.
 
Vibration signal — Yes
Gestures available — Yes (tap to close)
 

 

DRINK REMINDER

 

 

Screen shown while GoBe3 detects lack of hydration (Low level). Shown for 3 seconds. Could be closed with tap.
Notifications counter (+n earlier) is shown if the same type of notification occurs more than one time since the last review.
 
Important! This notification’s frequency depends on the in-app setting (“Remind me to drink” in GoBe menu).
 
Vibration signal — Yes
Gestures available — Yes (tap to close)
 

 

SMART ALARM

 

 

Screen shown when a Smart alarm went off.

 

Important! This notification could be closed only with a swipe and is shown until the swipe.

 

Notifications counter (+n earlier) is shown if the same type of notification occurs more than one time since the last review.
 
Important! Smart alarms could be set up in the HEALBE application.
 
Vibration signal — Yes
Gestures available — Yes (swipe to close)
 

 

OVERHEAT

 

 

Screen shown when GoBe3 detects inappropriate temperature conditions and can not perform.
 
If overheat is detected, GoBe3 will turn off. To turn it on, wait until the temperature is stabilized and put it on the charger. See the «Charging the device» section of the current manual.
 
Vibration signal — Yes
Gestures available — No